Stores Sales Slowing – Top 5 Ways To Go Omni-channel
There is a crisis in retail. During the 2013 holiday shopping season, U.S. retailers received approximately half the holiday foot traffic they experienced just three years ago, according to...
View ArticleTake a trip through the Channels: Single, Multi, Cross and Omni
Starting at the Single Channel, there was a one-to-one relationship between consumers and retail stores (or catalogues). Next stop is Multi-Channel, when retailers added new ways of...
View ArticleThinking About Retail Security #2: The Evolving Nature of the Threat
Continuing our discussion from the previous post, let’s make several observations about the threats retailers face: The realm of digital security is, by its nature, something of an open-ended arms race...
View ArticleDriving growth through social, omni-channel retail experiences
There has been a fair amount of buzz about how social, mobile, cloud and big data technologies can help retailers engage with customers and drive long-term growth. Retailers certainly care most than...
View ArticleIBM @World Retail Congress
Extremely excited to have the opportunity to plan IBM’s presence and attend this year’s World Retail Congress. The event is taking place in Paris at the CNIT, September 29 – October 1st and brings...
View ArticleOmni-Channel Pricing: Does your left hand know what your right hand is doing?
Before the Internet and online retailing, pricing was so much easier. Retailers could price their products for stores maybe differentiating, or more recently optimizing, the prices by region or zone,...
View ArticleHow Santa is Being Tech Savvy this Christmas
How Santa is Being Tech Savy this Christmas Santa Claus The biggest selling season for retailers is coming, for us it may seem even distant, but the Christmas, New Year and Epiphany require a lot of...
View ArticleThe Hottest Technology Trends Affecting Retail – Part 3: Cloud Computing
In this series, we’re talking about the hottest and most important technologies driving new value for the retail industry. Now, the importance of the two things we’ve already covered is pretty obvious:...
View ArticleMark your calendars! Friday, Jun 5th, 12:00 PM – 1:00 PM EDT (US)
Crowd Chat: #IBMRetailChat - Click Here Participate in the upcoming retail crowd chat, and share insights on what retailer’s focus is – and should be – in building an effective digital strategy. How...
View ArticleWorld Retail Congress 2015
I’m getting ready to join retail leaders from across the globe at the World Retail Congress (WRC) in Rome on September 7-8. IBM is a long-time sponsor and participant of WRC, helping to shape the...
View ArticleBreathe new life into legacy applications
You know the pressure to disrupt or be disrupted. It is the new reality in retail. Innovation, agility and speed to market require IT to respond in ways that were unheard of just a few years ago....
View ArticleStores Sales Slowing – Top 5 Ways To Go Omni-channel
There is a crisis in retail. During the 2013 holiday shopping season, U.S. retailers received approximately half the holiday foot traffic they experienced just three years ago, according to...
View ArticleThree Principles for Agile Retail Built on Cloud
Disruptive Transformation in Retail It is indisputable that cloud has disrupted the retail sector. Online retailers have ridden the wave of technological innovation brought about by ubiquitous network...
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